Privacy Policy

Effective Date: February 2026

At QgoChina (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.qgochina.com) and book our travel services.

1. Information We Collect

To provide you with seamless travel experiences in China, we collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and physical address when you create an account, subscribe to our newsletter, or contact us.

  • Travel & Booking Details: Passport information, nationality, date of birth, and dietary or health requirements necessary to secure your visas, domestic flights, train tickets, and hotel reservations.

  • Payment Information: Billing details and payment card information. (Note: We use secure, third-party payment processors; we do not store your full credit card details on our servers.)

  • Device & Usage Data: Information about how you interact with our website, including your IP address, browser type, and pages visited, collected through cookies and analytics tools to improve our site.

2. How We Use Your Information

We use the information we collect strictly to deliver and improve our services. Specifically, we use it to:

  • Process your bookings and arrange your travel itineraries.

  • Secure necessary travel documents, including domestic transport tickets and permits within China.

  • Communicate with you regarding your booking, itinerary updates, and customer support.

  • Send you marketing communications and special offers (only if you have opted in, and you can opt out at any time).

  • Improve our website’s functionality and user experience.

3. How We Share Your Information

We do not sell your personal information to third parties. We only share your data with trusted partners necessary to fulfill your travel arrangements:

  • Service Providers in China: Local hotels, airlines, railway operators, and tour guides who need your details to provide the services you booked.

  • Payment Processors: Secure gateways to process your transactions.

  • Legal Obligations: If required by law, we may disclose your information to government authorities or customs officials (for example, for visa processing or border entry).

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no online platform is 100% secure, we are committed to safeguarding your data using encrypted connections and secure databases.

5. Your Data Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to any inaccurate or incomplete information.

  • Request the deletion of your personal data (subject to legal and booking retention requirements).

  • Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us at [Insert Email Address].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read their privacy policies before providing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

  • Email: contact@qgochina.com

  • Phone/WhatsApp: +86 133 7269 3977